Our drop-in is a must if homelessness is something that affects you or you think it could affect you in the future.

Facing Homelessness? Call us on 01527 832993




Please note that we are now only offering telephone appointments. If you need to speak to someone, please call us on 01527 832993 and we will arrange for a support worker to call you back.

If you already have a Support Worker, you can still contact them directly via their mobile number.

You can also contact us via the Web Chat service on our website – just click the icon in the bottom right of the screen. This service is staffed Monday – Friday 11am – 4pm. Messages left outside of these times will be answered as soon as possible.

The office will be manned 9am – 4.30pm Mondays, Wednesdays and Fridays. If you need to collect a food parcel, or would like to drop in a donation, please call ahead on 01527 832993 to arrange a suitable time.

If you need emergency support, a list of contact numbers and services can be found here 

Stay safe everyone, and remember, we are still here for you

Our services help provide support to young people in and around
Worcestershire who are homeless or have any other issues or concerns

Donate today!

£5 can buy fresh fruit/vegetables; £10 can buy gas or electric; £10 can pay for travel to interviews/appointments; £20 new shoes; £50 a second hand fridge. We also welcome donations of essential goods – dried food (cans, packets) that is well in date. Donations of healthcare products (e.g. shampoo, tissues, sanitary products). Donations of money.

Donate now!

Volunteer & Fundraise

Without volunteers the Basement Project would not be able to help and support as many young people as it does. We need YOU!!!


Our News

Facing Homelessness? Call us on 01527 832993